Our Story

Our journey started with a simple vision: to change the tobacco industry by offering a healthier and more satisfying alternative to traditional smoking.  We found the perfect mix of advanced technology and great taste. We are committed to bringing these amazing products to our customers, making sure they have access to the best heated tobacco products available.

Our Selling Policy

At our store, we are dedicated to providing our customers with high-quality IQOS products. However, it’s important to note our specific selling policy to ensure transparency and understanding:

Disclaimer

• Independent Retailer: We only sell or resell IQOS products and are not affiliated with or officially connected to IQOS or its parent company, Philip Morris International. We operate as an independent retailer, sourcing products to offer you the best options available.
• Copyrighted Material: All brand names, images, and trademarks associated with IQOS, IQOS HEETS, IQOS Terea, IQOS Iluma, and IQOS 3 DUO are copyrighted and owned by their respective trademark holders. We use these names and images strictly for sales purposes to accurately describe the products we offer.
• Authenticity Assurance: While we are not an official distributor of IQOS products, we guarantee the authenticity and quality of all items sold through our store. Our commitment is to provide genuine products to ensure your satisfaction.

Selling Terms

• Product Quality: We stand by the quality of our products and offer an easy return policy to ensure your complete satisfaction.
• Fast Delivery: We provide rapid delivery within 1 to 2 hours in Dubai, Ajman, and Sharjah, and within 12 hours across the rest of the UAE.
• Payment Method: We offer the convenience of cash on delivery for all purchases.
• Customer Support: Our customer service team is available to assist you with any questions or concerns regarding your purchase.

Our Commitment

Quality: We only source the best IQOS products to ensure a premium smoking experience for our customers.

Variety: Our wide range of products includes many flavors and strengths, catering to every taste and preference.

Customer Satisfaction: Your satisfaction is our top priority. We aim to provide exceptional service and support, ensuring a smooth shopping experience from start to finish.

Why Choose Us?

Extensive Selection: We offer a wide range of IQOS products, including IQOS HEETS, IQOS Terea, IQOS Iluma, and IQOS 3 DUO, all at the best prices.

Authenticity Guaranteed: All our products are 100% authentic and sourced directly from trusted suppliers. Shop with confidence knowing you are getting genuine IQOS products.

Fast Delivery: We deliver within 1 to 2 hours in Dubai, Ajman, and Sharjah, and within 12 hours across the rest of the UAE. Enjoy the convenience of quick delivery right to your door.

Flexible Payment Options: Our payment method is cash on delivery, ensuring a simple and secure transaction.

Product Quality Guarantee: We guarantee the quality of our products and offer an easy return policy for your peace of mind.

Our Vision

We aim to be the leading online reseller of IQOS products in the UAE. We are known for our commitment to quality, customer satisfaction, and innovation. Our vision is to reach customers with original and authentic products, ensuring quality and providing an exceptional tobacco experience.

Meet Our Team

Our team is made up of dedicated professionals who are passionate about providing the best products and services to our customers. We are here to answer your questions, offer guidance, and ensure you have a great shopping experience.

Client Testimonials

Amin Sah: “Excellent service and fast delivery! The products are genuine and of high quality. Highly recommended!”

Junail jim: “I love the variety of flavors available. The customer service team is very helpful and friendly.”

Contact Us

If you have any questions or need assistance, please feel free to contact us. We are here to help! Email:  [email protected]